Terms of service

Terms of Service

We sincerely appreciate your support of Didier Ranch. Thank you for allowing us to bring our premium beef from our family ranch to your table.


Order Fulfillment

We strive to fill and ship your orders as quickly as possible. Fulfillment times may vary between 1 and 14 days, depending on inventory and shipping logistics. As a small, family-operated ranch, some items may occasionally be out of stock. In such cases, we will reach out to find a resolution that works for you.

Please ensure your order details are correct before finalizing your purchase, as we are unable to modify or edit orders once they are placed.


Product Weight

Our beef products are sourced from individual animals, leading to natural variations in size and weight. While we provide general weight estimations, exact weights and cuts may differ slightly. We strive to offer accurate representations of each product and appreciate your understanding of this variability.


Shipping and Handling

Given the perishable nature of our products, we take utmost care in packaging and shipping to ensure they arrive in optimal condition. All orders are shipped frozen with dry ice to maintain product quality during transit. Our packaging is designed to keep products frozen for at least 3 days, but this may vary depending on external temperatures and geographic location.

We recommend that you plan accordingly to receive your order promptly upon delivery. Tracking information will be provided via email so you can monitor your shipment's progress.


Payment and Billing

By placing an order, you confirm that you are authorized to use the provided payment method and authorize us to charge the total amount, including taxes and any applicable fees. Payment will be processed at the time of purchase.

If there are issues processing your payment, your order may be delayed or canceled. Please address any payment concerns promptly to avoid disruptions.


Returns and Refunds

Due to USDA regulations, we cannot accept returns for perishable items. However, if you encounter any issues with your order, such as damage, please contact us at Didierranch1902@gmail.com. Providing photos of the package and any issues will help expedite resolution.

We are committed to customer satisfaction and will work with you to find a fair solution.


Taxes

We collect sales tax on orders shipped to states where it is required. Taxes may vary based on current rates and regulations.


Customer Responsibility

Please ensure the accuracy of your shipping address at the time of purchase. We cannot be held responsible for delays or lost packages due to incorrect addresses but will do our best to assist with solutions.


Didier Ranch Terms of Service

Effective Date: 11/09/23

These terms and conditions outline the rules and regulations for the use of Didier Ranch's Website, located at Didierranch.com.


Acceptance of Terms

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Didier Ranch's website if you do not agree to take all of the terms and conditions stated on this page.


Modification of Terms

Didier Ranch reserves the right to change these terms and conditions at any time. By using this website, you are expected to review these terms on a regular basis.


Use of the Website

This website provides information about Didier Ranch and its products. The website is intended for customers interested in purchasing our products and learning more about our services.


Intellectual Property Rights

Other than the content you own, under these terms, Didier Ranch and/or its licensors own all the intellectual property rights and materials contained in this website.


Restrictions

You are specifically restricted from all of the following:

  • Publishing any website material in any other media.
  • Selling, sublicensing, and/or otherwise commercializing any website material.
  • Publicly performing and/or showing any website material.
  • Using this website in any way that is or may be damaging to this website.
  • Using this website in any way that impacts user access to this website.

Your Content

In these terms and conditions, "Your Content" shall mean any audio, video, text, images, or other material you choose to display on this website. By displaying Your Content, you grant Didier Ranch a non-exclusive, worldwide, irrevocable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.


No Warranties

This website is provided "as is," with all faults, and Didier Ranch expresses no representations or warranties of any kind related to this website or the materials contained on this website.


Limitation of Liability

In no event shall Didier Ranch, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website.


Indemnification

You hereby indemnify to the fullest extent Didier Ranch from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms.


Severability

If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


Variation of Terms

Didier Ranch is permitted to revise these terms at any time as it sees fit, and by using this website, you are expected to review these terms on a regular basis.


Governing Law & Jurisdiction

These terms will be governed by and interpreted in accordance with the laws of the State of Oklahoma, and you submit to the non-exclusive jurisdiction of the state and federal courts located in your state for the resolution of any disputes.